Sign in and recover access
Use a normalized identifier, safe recovery and optional authenticator MFA.
Before you start
- Use a supported, up-to-date browser.
What to do
- 1
Open Sign in and enter the registered email or phone plus password.
- 2
If prompted for MFA, enter the current six-digit code from any standards-compatible authenticator.
- 3
If access is lost, use Forgot password; the result remains generic for privacy.
- 4
Contact support after repeated failure without sharing a password or MFA code.
What success looks like
You reach your role workspace or receive a safe recovery response.
If something goes wrong
The code is rejected.
Confirm the device clock is automatic, use the newest code and try once. Use a recovery code only if necessary.
Sign-in does not complete.
Check the reference in the safe message and report it to support.
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